Privacy Policy

1 Who We Are

24/7 AC Services Cooling & Heating is an HVAC company serving Miami-Dade and Broward County, South Florida.

• Website: 247-acservices.com
• Phone: (786) 490-6696
• Email: 247acservicesfl@gmail.com
• Service area: Miami-Dade & Broward County, Florida

2 Information We Collect

We collect information only when you voluntarily provide it. This includes:

• Contact form submissions — your name, phone number, email address, city, service type, and any message you write
• Phone calls — your phone number and the details of your service request
• Email correspondence — your email address and message content

We do not collect payment information, social security numbers, or any sensitive financial data through this website.

3 How We Use Your Information

We use the information you provide solely to:

• Contact you to schedule or confirm HVAC service appointments
• Respond to your questions and service requests
• Send you quotes, estimates, and follow-up communications related to your service
• Improve our response times and service quality

We will never use your information to send unsolicited marketing emails or sell your data to third parties.

4 Third-Party Services

Our website uses the following third-party services that may process data on our behalf:

• Google Analytics — tracks anonymous website traffic. No personally identifiable information is shared. You can opt out via Google's opt-out tool.
• Formspree / GoHighLevel — processes contact form submissions and routes them securely to our team.
• Google Fonts — loads website fonts from Google's servers. Google may log your IP address when fonts are fetched.
• Open-Meteo — provides live weather data displayed on our site. No personal data is shared with this service.

5 Cookies

Our website uses minimal cookies:

• Google Analytics cookies — anonymous traffic measurement (_ga, _gid). These do not identify you personally.
• No advertising or tracking cookies are placed by us.

You can disable cookies in your browser settings at any time without affecting your ability to use our website.

6 Data Retention

We retain your contact information for as long as necessary to provide the services you requested and to comply with legal obligations. To request deletion of your information, contact us at 247acservicesfl@gmail.com and we will do so within 30 days.

7 Data Security

We take reasonable measures to protect your information:

• Our website uses HTTPS (SSL encryption) for all data transmission
• Contact form submissions are transmitted securely
• We do not store credit card or payment information on our systems

No method of electronic transmission is 100% secure. While we use commercially reasonable means to protect your data, we cannot guarantee absolute security.

8 Your Rights

You have the right to:

• Access — request a copy of the personal information we hold about you
• Correct — ask us to update inaccurate information
• Delete — request deletion of your personal data
• Opt out — stop receiving communications from us at any time

To exercise any of these rights, email 247acservicesfl@gmail.com or call (786) 490-6696.

9 Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us immediately and we will delete it.

10 Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.